1. Introduction
PropertyOne.AI ("we," "our," or "us") operates DealRank, a property lead management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using DealRank, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address)
- Billing information (processed through secure third-party payment processors)
- Gmail account access credentials (OAuth tokens)
- Configuration settings (sender lists, filters, preferences)
2.2 Information Collected Automatically
- Email content from connected Gmail accounts
- Usage data (features accessed, time spent, interactions)
- Device information (browser type, operating system, IP address)
- Log data (access times, pages viewed, errors encountered)
2.3 Information from Third Parties
We receive authentication information from Google when you connect your Gmail account through OAuth 2.0.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our service
- Process and analyze your email content to extract property leads
- Filter, classify, and rank property listings according to your preferences
- Generate and deliver daily summary reports
- Process payments and manage subscriptions
- Send you service-related notifications and updates
- Respond to your requests and provide customer support
- Monitor and analyze usage patterns to improve our service
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Gmail API Data Usage and Disclosure
DealRank's use of information received from Gmail APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.
Specifically:
- We only access emails necessary to provide our property lead extraction service
- We do not sell, share, or rent your Gmail data to third parties for their marketing purposes
- We do not use Gmail data for serving advertisements
- We process Gmail data solely to extract property information and generate summaries for you
- Human review of Gmail content occurs only when necessary for security, debugging, or compliance purposes, and with your explicit permission
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
5.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Cloud infrastructure providers (Cloudflare)
- AI/ML processing services (Google Gemini)
- Payment processors
- Analytics providers
5.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure OAuth 2.0 token storage with encryption
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Cloudflare's enterprise-grade infrastructure security
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account data: Retained while your account is active
- Email content: Stored for processing and analysis; you can delete at any time
- Extracted property data: Retained until you delete it or close your account
- OAuth tokens: Stored until you revoke access or delete your account
- Billing records: Retained for 7 years for tax and compliance purposes
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing
- Withdraw consent: Revoke Gmail access at any time through your account settings
To exercise these rights, please contact us at privacy@propertyone.ai.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your login session
- Remember your preferences
- Analyze site usage and performance
- Provide security features
You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
11. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of the service after changes become effective constitutes acceptance of the updated Privacy Policy.
13. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your rights
14. GDPR Rights (European Users)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
- Right of access and portability
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
15. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: