Need help with TripleSave.AI? Our support team is ready to assist you with any questions about expense tracking, tax optimization, or using our platform.
Contact Information
For general inquiries, technical support, and account questions
Support Hours
Email Support: Monday - Friday, 9:00 AM - 6:00 PM PST
Response Time: We typically respond within 24-48 hours. For urgent matters, please mark your email subject with "URGENT".
What We Can Help With
🔐 Account & Billing
Questions about your subscription, payments, plan changes, or account settings
🛠️ Technical Support
Issues with the app, syncing, receipt scanning, or platform functionality
📊 Tax & Deductions
Questions about expense categorization, tax reports, and deduction identification
📱 Getting Started
Help with setup, connecting accounts, and understanding features
Before You Contact Us
To help us assist you more quickly, please include:
- Your account email address
- A detailed description of your question or issue
- Screenshots if reporting a technical problem
- Your device type and operating system (if applicable)
💡 Privacy & Security
Your privacy is important to us. We will never ask for your password via email. If you receive a suspicious email claiming to be from TripleSave.AI, please forward it to support@triplesave.ai for verification.
Additional Resources
Looking for more information?
- Privacy Policy - Learn how we protect your data
- Terms of Use - Understand our service terms